Category Archives: Customer Satisfaction

Getting the Scoop on Yelp

Posted on January 13, 2013 by Editor 1

Managing Your Business Online Presence in One of the Largest Review Sites Yelp is an online database of business reviews written by customers for other people who might be interested in going to a local store. This website helps people find good places to shop, eat, drink or loosen up after a whole day’s work.
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Posted in Customer Feedback, Customer Relations, Customer Satisfaction, Good List, Great Ideas, Making Things Better, Online Reviews, Social Markeitng | Comments Off

Fans Wanted

Posted on January 3, 2013 by Editor 1

Businesses get more revenue when they have fans… or what is commonly known as loyal customers. Loyal customers are the most important assets of a company. They are the most passionate advocates and promoters of your brand. Ask them why they are your fans and they’ll likely answer: (1) they like your products; (2) they
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Posted in Customer Engagement, Customer Feedback, Customer Relations, Customer Satisfaction, Customer Service, Great Ideas, Making Things Better, Social Markeitng | Comments Off

Calling All Campaigners

Posted on December 18, 2012 by Editor 1

How to Encourage Engagement on Your Social Networking Pages Likes and Follows are easier to get than actual customer engagement. That’s because more people follow their favorite store on the web for special offers. Actual communication and brand loyalty only occur if customers see dedication to provide the highest quality service companies can offer. Discounts
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Posted in Customer Engagement, Customer Relations, Customer Satisfaction, Great Ideas, Making Things Better, Social Markeitng | Comments Off

Responding to Negative Reviews the Right Way

Posted on November 21, 2012 by Editor 1

Protect Your Online Reputation from the Effects of Negative Reviews Finding a negative review of your business can be distressing. The reflex reaction is to ignore the review and move on. This is a mistake that will backfire once you search your business and seepages dedicated to results that show reviews like these: Don’t trust
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Posted in Customer Behavior, Customer Feedback, Customer Relations, Customer Satisfaction, Customer Service, Making Things Better, Social Markeitng, Tips | Comments Off

The Little Things Customers Need

Posted on October 9, 2012 by Editor 1

How to Earn Loyal Customers with Small Gestures One cheery hello, a welcoming smile or a helping hand can strike quite a good impression and leave customers feel well cared. These days, businesses seems to be run on a fast pace. Entrepreneurs are more … Continue reading →

Posted in Customer Relations, Customer Satisfaction, Customer Service, Great Ideas, Making Things Better, Social Markeitng, Tips | Comments Off