Category Archives: Customer Service

Fans Wanted

Posted on January 3, 2013 by Editor 1

Businesses get more revenue when they have fans… or what is commonly known as loyal customers. Loyal customers are the most important assets of a company. They are the most passionate advocates and promoters of your brand. Ask them why they are your fans and they’ll likely answer: (1) they like your products; (2) they
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Posted in Customer Engagement, Customer Feedback, Customer Relations, Customer Satisfaction, Customer Service, Great Ideas, Making Things Better, Social Markeitng | Comments Off

Responding to Negative Reviews the Right Way

Posted on November 21, 2012 by Editor 1

Protect Your Online Reputation from the Effects of Negative Reviews Finding a negative review of your business can be distressing. The reflex reaction is to ignore the review and move on. This is a mistake that will backfire once you search your business and seepages dedicated to results that show reviews like these: Don’t trust
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Posted in Customer Behavior, Customer Feedback, Customer Relations, Customer Satisfaction, Customer Service, Making Things Better, Social Markeitng, Tips | Comments Off

Making Businesses Available for Customer Communication

Posted on November 20, 2012 by Editor 1

How to Increase Visibility when Customers Need You It’s hard to keep up with day-to-day operations, meetings, client talks, and customer service all at once. We can only attend to one thing at a time to effectively accomplish any task. But, aren’t customers the most important aspect of any business? Without them, there would be
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Posted in Customer Relations, Customer Service, Great Ideas, Social Markeitng, Tips | Comments Off

Lifelong Commitment to Social Media

Posted on November 15, 2012 by Editor 1

Gary Vaynerchuk’s Take on Customer Service in the Time of Social Media Social media, according to Gary Vaynerchuk, needs a long-term commitment, not a one-night stand with immediate gratification. When entrepreneurs go into social marketing, they should not expect huge returns on investment as soon as they first create their Facebook, Twitter or Google+ company
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Posted in Customer Relations, Customer Service, Great Ideas, Making Things Better, Social Markeitng, Social Media | Comments Off

Strutting Your Stuff and Getting Your Audience Involved

Posted on November 14, 2012 by Editor 1

Attract Your Target Customers for Customer Engagement Writing great content is worthless if there’s nobody reading it. Make sure your content reaches your target audience with the help of social media.  Before you do that, though, you must study which social network to join. You should determine what group of people you need to engage.
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Posted in Customer Relations, Customer Service, Great Ideas, Social Markeitng | Comments Off